03 · Standard Operating ProcessNine-Step Standard Cooperation Process
From requirement confirmation to after-sales — fully transparent, trackable, with a clear deliverable at every step.
1
Requirement Confirmation
Receive your model list and match sources. You provide brand / model / year / mileage / price range.
Deliverable:requirement confirmation form
2
Proposal & Quotation
Within 48h: 2–3 alternatives + a formal quotation for your comparison and selection.
Deliverable:quotation with validity period
3
Condition Verification
133-point inspection + CCIC Russian disclosure report + real photos and paint-gauge video.
Deliverable:inspection report (Russian)
4
Contract Signing
Issue PI and foreign-trade contract (legal entity); both parties confirm document content in writing.
Deliverable:Contract + PI
5
Payment
Receipt confirmation. USD / cross-border CNY / VTB channels; 3–5 banking days to arrive.
Deliverable:receipt confirmation
6
Export Clearance
Export license processed in 1–2 days, customs outbound; complete title transfer and deregistration.
Deliverable:declaration / license / CO
7
International Transport
Carrier arranged with 100% insurance; queue number and vehicle track synced. You prepare import clearance (SBKTS/EPTS).
Deliverable:transport documents + policy
8
Delivery & Acceptance
On arrival, pre-shipment archived VIN and photos are checked item-by-item; on-site acceptance signed.
Deliverable:formal acceptance document
9
After-Sales Support
Spare-parts supply and extended-warranty execution; you serve locally, we supply policy, parts and technical data.
Deliverable:after-sales service records